DigixData app support
Questions about Date Night, Party Night, Family Stories, Road Trip Talk, or an earlier DigixData tool? Email:
Include the app name, version, phone model, operating system version, and what happened. A screenshot without private content can help. Do not send passwords, tokens, or payment card details.
Date Night
Guided conversation cards for two people.
Party Night
Questions to read aloud with friends and groups.
Family Stories
Interview prompts and written family memories.
Road Trip Talk
Conversation playlists for an adult passenger or while parked. Choose topics, save favorites, and resume your current playlist. The driver must not operate the app while driving.
Saved content and exports
Conversation content and preferences save on your device by default. In an account-enabled version, Settings → Account & backup offers optional email, Google, or Apple sign-in, private backup with Full Collection, and restoration of an existing backup. Questions and local saves need no account. Party Night and Road Trip Talk keep your current session so you can resume after reopening. DigixData cannot retrieve content that existed only locally. Sign in to the same account to restore its uploaded backup.
Date Night Settings can export a readable copy of favorites, personal questions, and saved evenings. Family Stories can share or export readable text copies of saved memories. Party Night can export accessible saved questions, group names, and its round summary. Keep important memories somewhere you control before uninstalling. Readable exports cannot be imported into the app. Restore purchases restores paid collections; it does not recover names, favorites, or memories.
Email sign-in and password recovery
Where email sign-in is available, choose Continue with email in Account & backup. New email accounts must confirm their email address using the code sent to them. If you forget your password, choose Forgot password, request a reset code, enter it in the app, and choose a new password. If a code expires, request another. Check your spam folder if an email is missing. Do not send passwords or codes to support. Google and Apple account passwords are managed by those providers.
If Apple sign-in ends
Stopping Apple sign-in does not delete your shared Conversations account or backups. This app’s private saves remain available on this phone after an involuntary Apple sign-out. Sign in again to reach your backup, or choose Leave this account to hide the local saves. If Apple reports permanent deletion of the Apple Account, we delete the shared Conversations account only if no other linked identity or registered Apple credential remains. Use an already linked Google account or contact us if you need help.
Delete your Conversations account
In an account-enabled version, open Settings → Account & backup → Delete my account. This removes the shared account and every conversation app’s backup. This app’s account saves and recovery backup are cleared on the phone where deletion completes. Local saves in other apps or devices, shared exports, platform backups, infrastructure recovery backups and logs, and store purchase records may remain as described in the app policy. Apple permission cleanup is attempted; if it cannot finish, follow the Apple Account settings instructions shown in the app.
When account and purchase cleanup services are configured, deletion requests erasure of the linked RevenueCat profile. Unfinished requests are retained for retry. Store purchase records are separate, and restoring a purchase later can create a new purchase-service profile.
If you cannot install or open the app, email support@digixdata.com with “Conversations account deletion”, the app name, original sign-in provider, and account email. We verify control before deleting the account. Do not send a password, token, payment details, or private memories. Verification information is used only for the request and retained while needed to complete it or meet applicable obligations. You can also request deletion of a specific app’s backup while keeping the account.
Purchases and refunds
When purchases are available, collections are one-time purchases verified with RevenueCat. Full Collection includes optional private backup for that app; individual packs include local saving. Use Restore purchases with the store account used to buy them. Removing content or deleting an account does not refund purchases. The store’s receipt and refund process apply. Use Apple billing support or Google Play refund support, or contact us with the app name and a redacted receipt.
Audience
Adults age 18 or older operate the apps, manage accounts, and make purchases. Younger people can join spoken conversations with an adult reader. There is no child account or age-verification service. Choose suitable prompts and skip any question.
Paused mobile app
Parent & Kid Connection
Release preparation for this app is paused. Its privacy policy remains available for earlier versions. Adult-operated prompts use age-band content preferences; no child names or accounts are required.
Digix URL Watch for WordPress
Free version 0.1.0 creates local public URL inventories and change reports. Open Tools → URL Watch to run or resume a scan and inspect scheduling health. A late scan can require the site's host to check WP-Cron and loopback access.
For help, email support@digixdata.com with the plugin, WordPress and PHP versions, approximate inventory size, scan status and a redacted description. Do not send passwords, whole database dumps or unredacted CSV. Send security or privacy issues privately; public forum messages can expose private URLs.
Deactivation retains inventories; deletion through WordPress removes plugin data. Downloaded CSV and site backups may remain. Read the plugin privacy disclosure · WordPress plugin catalog.
DigixData In-Kind Ledger
Open Tools → In-Kind Ledger to record a gift, open a reviewed printable letter or export CSV. Void incorrect entries and create replacements; printing does not send a letter. For donor data requests, contact the site operator. For product help, send versions and synthetic steps to support@digixdata.com, never actual donor information. Read the product privacy disclosure.